Agenda
Here is an overview of the Agenda for the 11th International Consultation of Child Helplines.
DRAFT dated 19 June. Subject to change.
Day 0 - Monday 23 June
7:00-9:00 pm
Informal Welcome Dinner funded by the GSMA
Radisson
Day 1 - Tuesday 24 June
8:00 am
Registration and Housekeeping
Registration and housekeeping. Please be sure to arrive early for security checks.
9:00 am
Official Opening
The Official Opening will set a forward-looking tone for IC2025, highlighting the global momentum behind child protection and the growing recognition child helplines as vital platforms for safeguarding and amplifying children’s voices. It will include the national anthem and prayer.
The song promotes ending child marriage and encourages sending children to school. It ends with a clear call to action: if you or someone you know is experiencing gender-based violence or child marriage, call 116 or 933 for help.
Before we depart for lunch, there will be a group photo.
12:30 pm
Networking Lunch
2:45 pm
Parallel Sessions
Four sessions are available:
- Parallel 1 – Linking Helplines and Online Platforms: Using Social Media to Support Child Protection and Mental Health
- Parallel 2 – Experiences On The Impact Of Aid Cuts On Child Protection In Development And Humanitarian Settings – An Exploration Into Emerging Practice On Mitigation And Adaption Strategies
- Parallel 3 – Child Helpline Partnerships in the Digital Age
- Parallel 4 – New Partnerships: Broadening Our Horizons
3:45 pm
Health Break
4:00 pm
Child Helplines, Increased Digitalization & AI – Optimistic and Cautionary Tales
This session explores the practical realities of integrating artificial intelligence into child helplines and crisis support services.
5:00 pm
Free time and travelling by bus to dinner
Remember to bring warm clothes with you. Be at the lobby for 18:00 to get on the bus.
6:30 – 9:00 pm
Cultural Dinner to Welcome All Delegates
Taking place at the Mukuni Boma at Avani nearby. We will be going by bus from Radisson Blu Hotel, so please be at the lobby by 18:00.
Day 2 - Wednesday 25 June
9:00 am
Welcome back
9:30 am
On the Road to 2030: A Global Perspective
This session will explore progress since the Bogotá Commitments, showcasing how cross-sector collaboration is strengthening child protection systems and improving outcomes for children.
11:00 am
Coffee Break
11:30 am
Parallel Sessions
Three sessions are available:
- Parallel 1 – How Are We Making a Difference? A Practical Approach to Impact Assessment
- Parallel 2 – The Hidden Epidemic: Troubling Trends and Transformative Tools to tackle Technology-Facilitated Child Sexual Exploitation and Abuse (TF-CSEA)
- Parallel 3 – Leveraging Helplines in Emergency Settings to Provide Essential Case Management Services
- Parallel 4 – Strengthening Protection for Children on the Move: Core Functions and Scalable Helpline Models
1:00 pm
Lunch
2:00 pm
Outdoor excursion and 1-1 networking
See logistics infopack for ideas to explore Livingstone.
6:00 – 9:00 pm
Dinner hosted by Government of the Republic of Zambia
Join us for a dinner hosted by the Government of the Republic of Zambia, with a special presentation from UNFPA, as we celebrate milestones on ending harmful practices and to highlight the urgency of action on our unfinished business of ending child marriage and FGM. The dinner will include presentations from child helplines and keynote speeches from government representatives.
Day 3 - Thursday 26 June
9:30 am
Open Spaces
For Members: Regional Spaces are available as follows Africa – Americas & The Caribbean – Asia-Pacific – Europe – MENA
For Partners: Open Space
11:00 am
Health Break
11:30 am
Child Helplines and the Evolving Landscape of Children’s Mental Health
This interactive session invites participants from diverse regions and cultural contexts to reflect on the mental health challenges that children and young people face in their countries today. What issues are most prevalent, and what trends are emerging in the contacts received by child helplines?
1:00 pm
Lunch
2:00 pm
Building the Evidence Base
Robust data is central to understanding and responding to the realities children face. This session explores how child helplines can strengthen their role in child protection through high quality data
3:30 pm – 4:30pm
Official Closing
In this final session, Regional Representatives will share key takeaways from their Regional Spaces, highlighting common challenges, promising practices, and regional commitments. Each region’s feedback will reflect on how members plan to implement the “Livingstone Declaration”.
There will be refreshment and health breaks during the mornings and afternoons.