Children and Young People Talk about HIV/AIDs

3.2 million children were living with HIV at the end of 2013, so it’s unsurprising that child helplines received 22,889 HIV/AIDS-related contacts in 2014. This report examines four countries where the number of HIV/AIDs contacts was disproportionally low to the overall affected population. What societal, economic and helpline-related factors have caused this and what can […]

Gender Practices of Child Helplines in the Girl Power Programme

Between 2011 and 2015, we worked with the Girl Power Programme to empower girls and young women, and boys and young men, to advance gender equality. We reveal 14 promising and good practices, such as peer-to-peer exchanges and child helplines for sexual issues, which have contributed to positively changing the conversation about gender relations.   […]

Girls’ Voices Heard

For our sixth annual International Child Helpline Day in 2012,  the theme was “The role of child helplines and technologies in the protection of girls from abuse and violence”. Girls make up the majority of contacts regarding every form of abuse – what can we do to make their voices heard? Here we present statistics […]

Sex Matters to Children and Young People

In 2014, we received over 14 million contacts worldwide. An astounding 1 in 12 of these related to sexual and reproductive health and rights. In this briefing paper, we discuss how child helplines assist children and young people with their SRHR concerns, including recognising their priorities and understanding regional or sex differences. See inside for […]

The Importance of Child Helplines for Child Protection in Europe

What makes a child protection system? What roles do child helplines play in child protection systems? In this publication, we examine four European case studies (Croatia, Denmark, France, and Poland) to answer these questions and uncover many challenges as well. Continue reading to see our recommendations for child helplines in the European region, and for […]

Violence Against Children: 2014 Global Data

Where does discipline end and cruelty begin? We all believe that violence against children must be stopped globally and the first step to this is understanding how and when it happens. In this publication, you’ll find data on the many forms that violence takes, from cyberbullying to emotional neglect, as well as our recommendations on […]

Voices of Children: 2014 Global Data

Child helplines answered nearly 15 million contacts worldwide in 2014 alone and we’ve translated their concerns into internationally comparable data to show what a difference our work can make. Look inside for in-depth analysis of regional differences and the voices of children and young people on issues that matter most to them, including mental health […]

Voices of Children in Europe: 2014 Data

More than five million children and young people contacted child helplines in Europe in 2014. With a spotlight on peer relationships, this report provides overviews of the reasons and methods of contact in each EU country – vital to showing European policymakers the importance of child helplines and to making sure that no child goes […]

Voices of Children: 2012-2013 Data

Our data show the difficulties that children and young people encounter on a daily basis, but this is just the tip of the iceberg:  these children and youth were the ones fortunate enough to have access to child helplines. We collect data annually to show governments and policymakers the importance of establishing and maintaining these […]

Voices of Children in the Middle East & North Africa: 2003 – 2013 Data

In the Middle East and North Africa, child helplines are often the first point of access for children suffering violence, international conflict, and health issues. Child helpline counsellors empower children to take control of their own lives and the data they collect is vital to improving protection services. Check out this report to see how […]