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Responding to the War in Ukraine

A year ago, in response to the ongoing war in Ukraine, which has forced millions of people to flee their homes, we initiated the “Hearing the voices of Ukrainian children and young people: child helplines responding to the Ukraine crisis” project. This project, funded by UNICEF’s Europe and Central Asia Regional Office, aimed to amplify […]

Responding to the Crisis Caused by the War in Ukraine

In this report, we delve into the impact that capacity-building activities have had on the participants in our Ukraine Crisis Response workshops. These workshops covered topics critical in times of war, such as conflict-related gender-based violence, human trafficking, trauma-informed care, and the role of counsellors in emergencies. Download PDF This report has been updated on […]

Voices of Children & Young People Affected by the War in Ukraine

To influence policymaking through reliable evidence, we collected monthly data on the nature and volume of contacts received by child helplines in the region. This data allowed us to gain insights into the challenges faced by Ukrainian refugees and their families, as well as local children. In this report, we delve into the demographic characteristics […]

Child Helplines in Emergencies: Roles & Best Practices

This report examines the indispensable role of child helplines in emergencies and crises, with a specific focus on Russia’s War in Ukraine. It outlines the diverse range of services provided by helplines during such times, from ensuring that children’s basic needs are met and offering essential mental health support, to more indirect services such as […]