Unheard Voices
Ensuring Every Child Is Heard
Every child has a voice, but not every child has access to a child helpline. Through the Unheard Voices project, Child Helpline International works with partners and governments to support the establishment of child helpline services in countries where they do not yet exist. Today, while more than 130 countries have a national child helpline, […]
Every Second Counts Campaign
Did you know that every five seconds, somewhere in the world, a child helpline telephone is ringing, or a counsellor is opening an email, or a chat room is receiving a message from a child or young person? In 2024 alone there were 12 calls per minute. That’s around 725 calls per hour. That’s roughly […]
Free Our Voices Campaign
Expanding Access to Child Helplines Globally
Every second, a child reaches out to a child helpline for support. Yet too often, these calls go unanswered. Launched in 2014, the Free Our Voices campaign set out to change this, working towards a world where every child who needs help can be heard. This video highlights the campaign’s key achievements and lasting impact. […]
Child Helplines Supporting Children During Global Crises
Marking International Child Helpline Day 2020
This video marks International Child Helpline Day 2020, recognising the vital role of child helplines in supporting children and young people around the world. At a time of global uncertainty, child helplines continued to provide accessible, confidential support to children facing a wide range of challenges. From emotional distress to experiences of violence, these services […]
Leveraging Child Helplines Data
Case Study from Child Helpline in Burundi, Yaga Ndakumva
This video features insights from Yaga Ndakumva, the child helpline in Burundi, on how helpline data can be used to better understand and respond to children’s needs. Developed as part of the 2021 initiative “Coordination of Field Support to Child Helplines during COVID-19”, implemented by Child Helpline International in collaboration with Child Protection Area of […]