International Child Helpline Day 2018: Democratic Republic of the Congo

Child helplines can be vital in responding to children and young people in emergencies. Here are three such cases from the Democratic Republic of the Congo. One night, while she was walking to the bakery to order bread for her mother, a 16-year-old girl was kidnapped by a group of youths who locked her up […]

International Child Helpline Day 2018: Greece

Since 2015 Greece has been at the forefront of a mass influx of refugees and migrants who flee war, persecution and economic adversities in their countries in search of a safe heaven and a better future in Europe. Children and families on the move and unaccompanied minors are particularly vulnerable to the risks of smuggling, […]

Two Different Countries, One Shared Goal: Giving Children a Voice!

Gulchekhra Rakhmanova and Mukarama Davlyatova are the Director and Manager of the Public Foundation “Legal Initiative” in Tajikistan.  They have been working towards the establishment of a child helpline in their country, and their organisation is an Associate Member of Child Helpline International. Mukarama also acts as the regional coordinator for the Central Asian countries that […]

Fundacion ANAR in Spain launches groundbreaking report

On March 15, Fundacion ANAR — the organisation that runs the child helpline in Spain — presented an important study: the “Evolution of Violence Against Children and Teenagers in Spain according to the Victims”. At the Chamber of Deputies in the Spanish parliament they addressed an audience that included political party representatives, companies, the media and […]

Groundbreaking Initiative to Support Children on the Move

Children on the move are particularly vulnerable at risk of not being able to access support and advice. Among other reasons, the language barrier can make it difficult for child helpline counsellors and other support actors. The Smile of the Child in Greece noticed this need and reached out to SAWA, Palestine, to work together to create a collaborative structure to […]

Supporting and Responding to Forcibly Displaced Children

Children and young people crossing borders face dangerous and stark realities. Counsellors who are placed on the front lines of child helplines must learn and adapt to these situations. A new training module, developed by Child Helpline International in partnership with the UNHCR, aims to enhance child helpline counsellors’ knowledge and support for children on […]

LEAP Report: Child Helplines Fighting Child Online Sexual Abuse

As a partner in the WePROTECT Global Alliance to End Child Sexual Exploitation, we implemented the LEAP project (Leadership in Empowering and Activating Child Helplines to Protect Children Online). This was achieved through a partnership with UNICEF’s 2015/2016 Global Programme to Build Capacity to Tackle Online Child Sexual Exploitation. Click here to read the Child […]

Voices of children and young people: 2016 global data 

Voices of Children and Young People has been our most important report for many years now, a yearly updated picture of where in the world children and young people are confronted with violence, abuse and mistreatment. This year’s report highlights the work of 104 child helplines around the globe and presents some heart-rending stories from five […]

Awareness of the 116 111 Child Helpline Number

This report presents the findings of an evaluation, investigating the awareness of the European regionally-harmonised child helpline number 116 111 among a number of European institutions and stakeholders, as well as among national stakeholders and general public, separately for adults and young people below 25 years of age, in five European countries: Greece, Portugal, Romania, […]