Voices of Children and Young People in Europe: 2016

Voices of Children and Young People has been our most important report for many years now, a yearly updated picture of where in the world children and young people are confronted with violence, abuse and mistreatment… This year’s edition showcases the work of 40 child helplines in Europe, and analyses, through the voices of our […]
Free Our Voices

In 2014 we launched the Free Our Voices campaign to ensure that no child would be left unheard. The data we collected from our network over the period 2004-2014 showed that one in two contacts to child helplines, all over the world, could not be answered because of a lack of resources. https://www.youtube.com/watch?v=WhXJxFqE6yA About our […]
Fighting bullying with Milan

Bullying is very present in our lives and not limited anymore to the classroom or the school yard. Due to digitalisation, it takes place 24/7, both online and offline. De Kindertelefoon, the child helpline in The Netherlands is fighting this phenomenon with an online game called ‘Milan’. The game is part of a larger campaign during […]
Fundación Anar Peru and Netflix partner up to support young people
Suicide is the second leading cause of death among 15–29-year-olds globally. An obstacle to preventing suicide is a lack of awareness of suicide as a major public health problem and the surrounding taboo to openly discuss this issue (WHO, 2017). To support young people to speak out about suicide, Fundación Anar Peru has teamed up with Netflix […]
Dutch child helpline service secured for the future

The future of De Kindertelefoon recently came under pressure after changes in the Dutch law were made to decentralise funds for youth to each of the 388 municipalities in the Netherlands. e Kindertelefoon is the national child helpline in The Netherlands in existence since 1979. In 2016 the child helpline registered almost 250 thousand contacts […]
La Strada-Ukraine is now operating the 116 111 number

We are proud to announce that as of June 1 2017, the European regionally-harmonised number 116 111 will be operational in Ukraine. Our member ‘La Strada-Ukraine’ has been leading this process to ensure that children and young people can access the hotline services through the toll-free number 116 111. This could have not been possible without the support of the local telecom […]
Suicidal girl rescued by our member child helpline in Afghanistan
To illustrate the daily work of our member child helpline in Afghanistan, Aneeta Williams, Head of Programme Quality and Eshaq Karimi, Programme Manager at War Child UK, have shared the story of 17-year-old Shukriya, who contacted the child helpline after having taken opium in an attempt to end her own life. The full article is available here. […]
How can children stay safe online?

From cyberbullying to grooming, there is a myriad of troubling issues that children may encounter in their digital lives. Together with the GSMA and a range of members and partners, we have produced these Internet Safety Guides as an introduction for child helplines and counsellors on nine areas of child online protection. Do you want to know how […]
Voices of Children in Europe: 2015 Data

How can we ease the burden on refugee children? How can children stay safe online? We provide an up-to-date description of difficulties children and young people experience on a daily basis, from discrimination to grooming. Using the voices of young people themselves, we encourage policy-makers to recognise helplines as key actors in child protection systems. […]
Voices of Children: 2015 Global Data

In 2015, our network of child helplines listened to more than 20 million children worldwide. This is an incredible result that demonstrates the importance of child helplines for children and young people who have no one else to turn to. If you want to know more about the work of child helplines, check these global […]