Counselling Practice Guide
How can we provide good quality counselling to children? This guide is intended as a resource for the Child Helpline International’s membership, and has been written specifically to assist organisations already operating, or planning to open, a child helpline. Several of the ideas reflected in the material are the culmination of many years of experience, […]
Bullying and Cyberbullying: Ten Years of Stories
Bullying is a phenomenon that occurs in every country and in many forms, and increasingly, online. As more young people are using social media, cyberbullying too has become a significant vehicle for abuse and violence. In this paper, we outline why, where and how bullying happens globally, using data from children. An important foundation towards finding solutions […]
24/7 SUPPORT SERVICE FOR CHILDREN AND YOUNG PEOPLE IN MALTA

Great news for children in Malta! SOS Malta are now able to operate their online service kellimni.com around the clock. A Maltese NGO, SOS Malta, is now able to operate the online chat service Kellimni.com on a 24/7 basis after receiving funding of over half a million euros from the Maltese Ministry for the Family and Social […]
Annual Report 2016
Annual Report 2015
Gender Practices of Child Helplines in the Girl Power Programme
Between 2011 and 2015, we worked with the Girl Power Programme to empower girls and young women, and boys and young men, to advance gender equality. We reveal 14 promising and good practices, such as peer-to-peer exchanges and child helplines for sexual issues, which have contributed to positively changing the conversation about gender relations. Download: […]
Annual Report 2014
Sexual & Reproductive Health Rights: Data 2014

In 2014, we received over 14 million contacts worldwide. An astounding 1 in 12 of these related to sexual and reproductive health and rights. In this briefing paper, we discuss how child helplines assist children and young people with their sexual and reproductive health concerns, including recognising their priorities and understanding regional or sex differences. […]
Children & Young People Talk about HIV/AIDs: Global Data 2014

3.2 million children were living with HIV at the end of 2013, so it’s unsurprising that child helplines received 22,889 HIV/AIDS-related contacts in 2014. This report examines four countries where the number of HIV/AIDS contacts was disproportionally low to the overall affected population. What societal, economic and helpline-related factors have caused this and what can […]
Violence Against Children: 2014 Global Data

Where does discipline end and cruelty begin? We all believe that violence against children must be stopped globally and the first step to this is understanding how and when it happens. In this publication, you’ll find data on the many forms that violence takes, from cyberbullying to emotional neglect, as well as our recommendations on […]