With Thanks to Natasha Jackson!
A Fond Farewell as she steps down from our Supervisory Board
At the end of December 2025, Natasha Jackson completed her second term as a member of our Supervisory Board, the maximum length of service permitted under our governance framework. We’ve been very fortunate to count Natasha as one of our Board members– for both her personal and professional capacities! We could not have asked for […]
Reflections from Rome: Safeguarding Children’s Dignity in the Age of AI
The power and promise of artificial intelligence is one of the defining features of our digital age — but so too are the ethical questions and risks it brings for children and young people. In mid-November, I had the privilege of joining a remarkable gathering of experts, advocates, faith leaders, policymakers and technologists – including […]
Advancing Collective Learning Across Our Global Network of Child Helplines
In 2025, our network continued its collective commitment to expand the reach and strengthen the capacity and quality of child helplines through a series of focused Learning Sessions. Guided by the priority topics identified through member input, our 2025 Learning Agenda provided a clear framework for shared reflection and knowledge exchange. Across eight virtual sessions, […]
Promising Next Steps for EU Tech Policy to Protect Children’s Digital Rights
Last week marked a significant milestone in the EU’s approach to ensuring children’s digital safety, as both the Council and the European Parliament made important decisions that will influence how young people experience online spaces in the years ahead. After years of stalled negotiations, the Council of the European Union reached a joint position on the proposed Child Sexual […]
Young People’s Voices at the IC 2025
20 November marks World Children’s Day – a moment to celebrate children’s rights and recognize the importance of their participation in shaping the world around them. Young people don’t just benefit from change – they help tell its story. At the this year’s International Consultation of Child Helplines (IC 2025), held in Livingstone, Zambia, five […]
Launching Our First Training of Trainers on Technology-Facilitated Child Sexual Exploitation and Abuse in Namibia
Last week marked an important milestone with the launch of our first Training of Trainers on Technology-Facilitated Child Sexual Exploitation and Abuse (TFCSEA) in Windhoek, Namibia. It represents more than a year of collaborative development between CHI and seven African child helplines, made possible through the Voice Up Africa project with the generous support of Safe […]
116 111 Turns 18: A Coming of Age for Europe’s Harmonized Child Helpline Number
On 29 October 2007, the European Commission reserved a special number for children across the continent: 116 111. From that moment on, children and young people in Europe had a simple, free-of-charge number they could dial to find help, support and someone who would listen. Over the years, 116 111 has grown into a lifeline […]
Announcing our New Executive Director!
We are excited to announce the appointment of Helen Mason as our permanent Executive Director, effective 1 October 2025. Helen has served as Interim Executive Director since April 2025, providing inspiring and effective leadership during a pivotal period for the organization. Her appointment follows a unanimous decision by our Supervisory Board, after consultation with the […]
Looking Back at IC 2025: Regional Spaces
Earlier this year, the 11th International Consultation of Child Helplines (IC 2025) brought together over 300 participants from around the globe in Livingstone, Zambia, for three days of learning, collaboration and shared commitment to children’s rights. Delegates explored themes such as online safety, mental health support, inclusive services, and the meaningful participation of children and […]
Voice Up Africa! From Foundations to Action
Across Eastern and Southern Africa, an increasing number of children and young people are active online each year (UNICEF, 2023). Increased access to the internet brings incredible opportunities for learning, communication, and connection. But it also presents new challenges to children and young people, especially the risk of Online Child Sexual Exploitation and Abuse (OCSEA). […]