United by One Vision

“Children should be seen, heard and believed.” That’s what it says on the business card of the assistant director of media and information of the Sri Lankan Child Protection Authority, and that’s what they all truly believe and fight for at this child helpline. Not only does the Authority have a hotline that is open […]

Working Together with Zain!

There’s always a lot of things happening on and around World Children’s Day (20 November), and this year has been no exception! Yesterday we strengthened our partnership with Zain, a major telecommunications services company in the Middle East. Zain is a pioneer of mobile telecommunications in the Middle East. Beginning in 1983 in Kuwait, it […]

A Vision for Victims’ Rights

On 16 November, I attended Victim Support Europe’s presentation of their Vision for a Revised Victims’ Rights Directive at the EU Commission in Brussels. This event included a Keynote Speech by the EU Commissioner for Justice at the European Commission, as well as two panel discussions led by Saskia Bricmont, (MEP at the European Parliament) […]

Child helplines and children who run away

On 15 November 2022, our partner organisation Missing Children Europe celebrated its 20th anniversary and hosted the conference Under the Radar – Towards More Integrated Child Protection Responses for Children who Run Away from Home or Care. I was kindly invited to share the perspectives of child helplines and child helpline data in the Plenary […]

Ukraine Crisis Response

Hearing the voices of Ukrainian Children and Young People: Child Helplines Responding to the Ukraine Crisis Context The escalation of hostilities in Ukraine has worsened the humanitarian crisis and resulted in numerous violations of human rights. Millions of children are displaced within Ukraine and millions are displaced in neighbouring countries. Displaced children are at great […]

Today we celebrate 15 years of 116 111!

In celebration of 15 years of 116 111, we must ensure that child helplines are protected through proper resourcing and their recognition as essential services for children.

World Mental Health Day 2022

We’re marking World Mental Health Day by publishing a new factsheet on children and young people’s mental health.

We’ll always have Stockholm…

With around 200 delegates, including 64 member child helplines, and after more than 3-and-a-half days of workshops, presentations and side meetings, the 10th International Consultation has come to an end! Together with our members, partners and special guests we’ve shared experiences and learnings, talked about problems (and their solutions!) challenges (and their outcomes!), new developments, […]