Two Different Countries, One Shared Goal: Giving Children a Voice!

Gulchekhra Rakhmanova and Mukarama Davlyatova are the Director and Manager of the Public Foundation “Legal Initiative” in Tajikistan.  They have been working towards the establishment of a child helpline in their country, and their organisation is an Associate Member of Child Helpline International. Mukarama also acts as the regional coordinator for the Central Asian countries that […]

Fundacion ANAR in Spain launches groundbreaking report

On March 15, Fundacion ANAR — the organisation that runs the child helpline in Spain — presented an important study: the “Evolution of Violence Against Children and Teenagers in Spain according to the Victims”. At the Chamber of Deputies in the Spanish parliament they addressed an audience that included political party representatives, companies, the media and […]

Groundbreaking Initiative to Support Children on the Move

Children on the move are particularly vulnerable at risk of not being able to access support and advice. Among other reasons, the language barrier can make it difficult for child helpline counsellors and other support actors. The Smile of the Child in Greece noticed this need and reached out to SAWA, Palestine, to work together to create a collaborative structure to […]

Fighting bullying with Milan

Bullying is very present in our lives and not limited anymore to the classroom or the school yard. Due to digitalisation, it takes place 24/7, both online and offline. De Kindertelefoon, the child helpline in The Netherlands is fighting this phenomenon with an online game called ‘Milan’. The game is part of a larger campaign during […]

Fundación Anar Peru and Netflix partner up to support young people

Suicide is the second leading cause of death among 15–29-year-olds globally. An obstacle to preventing suicide is a lack of awareness of suicide as a major public health problem and the surrounding taboo to openly discuss this issue (WHO, 2017). To support young people to speak out about suicide, Fundación Anar Peru has teamed up with Netflix […]

Dutch child helpline service secured for the future

The future of De Kindertelefoon recently came under pressure after changes in the Dutch law were made to decentralise funds for youth to each of the 388 municipalities in the Netherlands. e Kindertelefoon is the national child helpline in The Netherlands in existence since 1979. In 2016 the child helpline registered almost 250 thousand contacts […]

La Strada-Ukraine is now operating the 116 111 number

We are proud to announce that as of June 1 2017, the European regionally-harmonised number 116 111 will be operational in Ukraine. Our member ‘La Strada-Ukraine’ has been leading this process to ensure that children and young people can access the hotline services through the toll-free number 116 111. This could have not been possible without the support of the local telecom […]

Suicidal girl rescued by our member child helpline in Afghanistan

To illustrate the daily work of our member child helpline in Afghanistan, Aneeta Williams, Head of Programme Quality and Eshaq Karimi, Programme Manager at War Child UK, have shared the story of 17-year-old Shukriya, who contacted the child helpline after having taken opium in an attempt to end her own life. The full article is available here. […]

Child helplines in Bulgaria and Slovakia team up to beat bullying

Animus Association Foundation, the Bulgarian child helpline, has teamed up with six European children’s rights agencies in the project ‘Introducing Participatory and Child-Centered Approach for Early Identification and Prevention of Bullying in School Setting in 7 EU Countries’. The two-year project was coordinated by Animus Association and included organisations from the Netherlands, Romania, United Kingdom, […]

What happens when you phone a child helpline?

Although we work together as a network, every child helpline is subtly different. It’s important that children have access to information in their own language and that the information presented speaks directly to them. Check out these videos about what to expect when calling a child helpline, each tailored to one of thirteen countries and […]