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Slovenia: National Telephone Helpline – TOM

TOM is a telephone for children and adolescents, operating within the Association of Friends of the Youth of Slovenia (ZPMS), and was created as an emotional support for children and young people who face various issues, dilemmas or hardships in the process of growing up. On the toll-free number 116 111 , they can confide […]

Slovakia: Linka Detskej Istoty

Linka Detskej Istoty (Child Safety Line) is available 24/7, FREE, ANONYMOUSLY for the whole territory of Slovakia.  The Child Safety Line provides assistance and guidance by phone, chat, and email to children, young people, and caregivers. Mission: To be available for the children and youth at the moment – whenever they need it!  The work […]

Serbia: NADEL – Nacionalna Decija Linija Srbije

NADEL, or the National Children’s Line, is a telephone counseling service that enables children in Serbia to receive counseling support at any time by calling the toll-free number 116111, if they find themselves in circumstances where their rights are threatened or when they feel they need to talk to a competent and confidential person. Services […]

Romania: Telefonul Copilului 116111 Romania

Telefonul Copilului 116111 is the only non-governmental, non-profit organization in Romania that provides children and parents with a national helpline. The call is offered free of charge by Telekom Romania and social workers and psychologists respond to all calls 7 days a week. Services Telefonul Copilului 116111 offers: Phone Email Operating Information Telefonul Copilului 116111 […]

Portugal: SOS Criança

SOS Criança believes that children and youth have the right to speak and deserve the right to protection. The helpline therefore provides a support service for children to discuss their problems and ask for help. They can do this by phone, email, chat and WhatsApp. Services SOS Criança offers: Phone WhatsApp Webchat Email Operating Information […]

Poland: Telefon Zaufania

Telefon Zaufania 116 111 is a helpline for children and adolescents provides support to children and adolescents up to 18 years of age. The phone is anonymous and free of charge, it works 7 days a week, 24 hours a day in Polish and from 14:00 to 00:00 in Ukrainian and Russian. Children can talk […]

Moldova: Telefonul Copilului 116111 Moldova

Operated by the Ministry of Health, Labor and Social Protection, Telefonul Copilului 116111 Moldova is a free hotline that aims to protect children against any form of abuse of their rights, against any form of abuse and offers psychological counseling, information in the field of children’s rights, child protection consultancy and guidance and referral to […]

Malta: Support Line 179

Supportline 179 is the national helpline in Malta, which offers support, information about local social welfare services and other agencies, and a referral service to callers who require assistance. The Supportline 179 is available on a 24/7 basis and all calls are free both from landlines and also from mobile phones. The organisation also operates the […]

Lithuania: Vaiku Linija

Vaiku Linija was established in 1997 and provides free and anonymous help to the children and teenagers by phone and on-line. Vaiku Linija consultants listen to all the children’s stories and try to find ways together to solve their difficulties, to encourage them to share their worries with the people they trust. If necessary children […]

Liechtenstein: Pro Juventute Beratung + Hilfe 147

The Sorgentelefon fur Kinder und Jugendliche is a toll-free contact point for questions and problems of all kinds for children and young people in the Principality of Liechtenstein and can be reached at number 147 all year round, day and night, including Sundays and public holidays. Services Pro Juventute offers: Phone Peer-to-peer Webchat Email Operating […]