The Role of Child Helplines in Ending Domestic Violence Against Children in the EU
Position Paper and Child Helpline Data – December 2025 Domestic violence remains one of the most persistent and under-detected forms of violence affecting children across the European Union (EU). This report brings together annual data submitted by child helplines and findings from a dedicated consultation with child helplines from 16 EU Member States. Every year, thousands of children […]
Voices of Children & Young People Around the World
Global Child Helpline Data from 2024
In 2024, child helplines worldwide received over 6.1 million contacts from children and young people, including 2.6 million counselling contacts where direct support was provided. Our new factsheet brings together data from 83 child helplines around the world, offering powerful insights into the challenges children face and the support they seek. Key findings: Mental health was […]
Children & Young People Affected by the War in Ukraine
Child Helpline Data
Since the beginning of the war in Ukraine, more than 14 million Ukrainian refugees have crossed borders seeking safety. Child helplines across Europe have expanded their services to cater to the needs of these individuals, offering Ukrainian-speaking counselling services. Together with our child helpline members in Ukraine (La Strada), Poland (FDDS), Hungary (Kék Vonal), Slovakia […]
Amplifying the Voices of Children & Young People in Europe
Key Insights from 2023 Child Helpline Data on Mental Health and Violence
This report brings together data from 2023 from 36 child helplines across Europe, highlighting the essential role they play in supporting children and young people through some of their most challenging experiences. The findings of this report reveal an urgent need for more robust support systems to address mental health and violence – two key […]
Voices of Children & Young People Around the World
Global Child Helpline Data from 2023
Child helplines have a unique insight into the gap between policy and reality, making them a key actor in advocating for children’s rights. They support millions of children every year. They respond to issues ranging from serious children’s rights violations, to children who just want someone to chat to on the way home from school. […]
Supporting Children & Young People’s Mental Health in Europe
Mental health concerns are a major reason why children and young people contact child helplines in Europe. This report presents mental health-related contacts to 30 child helplines across Europe from 2019 to 2022. Child helplines are heavily involved in the prevention, promotion and protection of children’s mental health, through direct counselling, referrals, online campaigns, workshops […]
Online Child Sexual Exploitation and Abuse (OCSEA)
An escalating problem that is alarmingly underreported
One of the most critical child protection issues of our time Our latest report summarizes a survey of our members about the contacts they have received regarding Online Child Sexual Abuse and Exploitation (OCSEA). This research was done in collaboration with our partner, Tech Matters, with the aim of better understanding the characteristics of victims […]
Voices of Children & Young People Around the World
Global Child Helpline Data from 2022
Child helplines have a unique insight into the gap between policy and reality, making them a key actor in advocating for children’s rights. They support millions of children every year. They respond to issues ranging from serious children’s rights violations, to children who just want someone to chat to on the way home from school. […]
Voices of Children & Young People Affected by the War in Ukraine
To influence policymaking through reliable evidence, we collected monthly data on the nature and volume of contacts received by child helplines in the region. This data allowed us to gain insights into the challenges faced by Ukrainian refugees and their families, as well as local children. In this report, we delve into the demographic characteristics […]
The Role of Child Helplines in Protecting Children in Europe Against Sexual Exploitation & Abuse
Prevention, Detection and Victim Support Position Paper and Child Helpline Data – April 2023 It needs to be easier for children and adults to report child sexual exploitation and abuse, and access to trauma-informed, child-friendly, high-quality support for victims must be improved. It also needs to be easier for law enforcement to detect, investigate and […]