Children & Young People Affected by the War in Ukraine
Child Helpline Data

Since the beginning of the war in Ukraine, more than 14 million Ukrainian refugees have crossed borders seeking safety. Child helplines across Europe have expanded their services to cater to the needs of these individuals, offering Ukrainian-speaking counselling services. Together with our child helpline members in Ukraine (La Strada), Poland (FDDS), Hungary (Kék Vonal), Slovakia […]
Amplifying the Voices of Children & Young People in Europe
Key Insights from 2023 Child Helpline Data on Mental Health and Violence

This report brings together data from 2023 from 36 child helplines across Europe, highlighting the essential role they play in supporting children and young people through some of their most challenging experiences. The findings of this report reveal an urgent need for more robust support systems to address mental health and violence – two key […]
Voices of Children & Young People Around the World
Global Child Helpline Data from 2023

Child helplines have a unique insight into the gap between policy and reality, making them a key actor in advocating for children’s rights. They support millions of children every year. They respond to issues ranging from serious children’s rights violations, to children who just want someone to chat to on the way home from school. […]
Supporting Children & Young People’s Mental Health in Europe

Mental health concerns are a major reason why children and young people contact child helplines in Europe. This report presents mental health-related contacts to 30 child helplines across Europe from 2019 to 2022. Child helplines are heavily involved in the prevention, promotion and protection of children’s mental health, through direct counselling, referrals, online campaigns, workshops […]
Online Child Sexual Exploitation and Abuse (OCSEA)
An escalating problem that is alarmingly underreported

One of the most critical child protection issues of our time Our latest report summarizes a survey of our members about the contacts they have received regarding Online Child Sexual Abuse and Exploitation (OCSEA). This research was done in collaboration with our partner, Tech Matters, with the aim of better understanding the characteristics of victims […]
Voices of Children & Young People Around the World
Global Child Helpline Data from 2022

Child helplines have a unique insight into the gap between policy and reality, making them a key actor in advocating for children’s rights. They support millions of children every year. They respond to issues ranging from serious children’s rights violations, to children who just want someone to chat to on the way home from school. […]
Voices of Children & Young People Affected by the War in Ukraine

To influence policymaking through reliable evidence, we collected monthly data on the nature and volume of contacts received by child helplines in the region. This data allowed us to gain insights into the challenges faced by Ukrainian refugees and their families, as well as local children. In this report, we delve into the demographic characteristics […]
The Role of Child Helplines in Protecting Children in Europe Against Sexual Exploitation & Abuse

Prevention, Detection and Victim Support Position Paper and Child Helpline Data – April 2023 It needs to be easier for children and adults to report child sexual exploitation and abuse, and access to trauma-informed, child-friendly, high-quality support for victims must be improved. It also needs to be easier for law enforcement to detect, investigate and […]
Violence and Covid-19

An analysis of violence-related contacts with child helplines throughout the pandemic The Covid-19 pandemic has disrupted our lives all around the world, and put some of the most vulnerable among us – children and young people – at increased risk of experiencing violence. In our latest report, we have used data on the contacts received […]
Harmful Practices in the Eastern & Southern Africa Region

Data on contacts concerning “Harmful Practices”: child marriage and FGM