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Child Helplines and Telecoms

International Telecommunication Union

A toolkit to assist your child helpline in advocating for a free of cost telephone number

Organisations intending to achieve free of cost telephone numbers assigned to their child helpline services have to convincingly present their case to national governments, ministries and telecom providers. The objective of this toolkit is to share information, pointers and assistance for these advocacy efforts. The toolkit provides an overview, and shares success stories and challenges that helplines can come across in this process.

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