The Smile of the Child’s helpline is available to every child and adult to provide support in matters that concern them. Calls to the child helpline are free from landline and mobile phones. The child helpline receiving anonymous and anonymous reports for children at risk (abuse, trafficking, unaccompanied children), activates procedures for the immediate provision of protection of children at risk (on-the-spot intervention), provides directions on each topic and links contacts to other services and other interventions.