The Role of Child Helplines in Protecting Children in Europe Against Sexual Exploitation & Abuse

Position Paper on Prevention, Detection and Victim Support of Child Sexual Exploitation and Abuse It needs to be easier for children and adults to report child sexual exploitation and abuse, and access to trauma-informed, child-friendly, high-quality support for victims must be improved. It also needs to be easier for law enforcement to detect, investigate and […]
Voices of Children & Young People Affected by the War in Ukraine

To influence policymaking through reliable evidence, we collected monthly data on the nature and volume of contacts received by child helplines in the region. This data allowed us to gain insights into the challenges faced by Ukrainian refugees and their families, as well as local children. In this report, we delve into the demographic characteristics […]
Supporting Children & Young People’s Mental Health in Europe

Mental health concerns are a major reason why children and young people contact child helplines in Europe. This report presents mental health-related contacts to 30 child helplines across Europe from 2019 to 2022. Child helplines are heavily involved in the prevention, promotion and protection of children’s mental health, through direct counselling, referrals, online campaigns, workshops […]
Children & Young People Affected by the War in Ukraine

Since the beginning of the war in Ukraine, more than 14 million Ukrainian refugees have crossed borders seeking safety. Child helplines across Europe have expanded their services to cater to the needs of these individuals, offering Ukrainian-speaking counselling services. Together with our child helpline members in Ukraine (La Strada), Poland (FDDS), Hungary (Kék Vonal), Slovakia […]
Child Helplines in Emergencies: Roles & Best Practices

This report examines the indispensable role of child helplines in emergencies and crises, with a specific focus on Russia’s War in Ukraine. It outlines the diverse range of services provided by helplines during such times, from ensuring that children’s basic needs are met and offering essential mental health support, to more indirect services such as […]
Amplifying the Voices of Children & Young People in Europe

Key Insights from 2023 European Child Helpline Data on Mental Health and Violence.This report brings together data from 2023 from 36 child helplines across Europe, highlighting the essential role they play in supporting children and young people through some of their most challenging experiences.The findings of this report reveal an urgent need for more robust […]