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Poland: Telefon Zaufania

Telefon Zaufania 116 111 is a helpline for children and adolescents provides support to children and adolescents up to 18 years of age. The phone is anonymous and free of charge, it works 7 days a week, 24 hours a day in Polish and from 14:00 to 00:00 in Ukrainian and Russian. Children can talk to us about everything: friendship, love, growing up, dealing with parents, siblings, problems at school or the emotions they experience. The child helpline is operated by Fundacja Dajemy Dzieciom Siłę (Empowering Children Organisation).


Telefon Zaufania 116 111 offers:


If you are a Ukrainian in Poland with Ukrainian SIM Card, you can call +48 116 111 or reach Ukrainian child helpline here

Operating Information

Telefon Zaufania 116 111 provides service in:

  • Polish
  • Ukrainian
  • Russian


You can choose the language which is convenient for you.

Opening hours are:

  • In Polish: Monday through Sunday 24/7
  • In Ukrainian and Russian: Monday through Sunday from 14:00 to 00:00