Child helplines generate large volumes of data through their day-to-day contacts with children and young people. Making use of this data to better understand their issues and to effectively promote their rights and wellbeing is a strategic priority for CHI and its members. Improving the usability of the data will require addressing data governance, privacy and ethical concerns.
Through the activity “Innovating child helpline data collection and analysis for lasting impact”, we are exploring current data management practices across the network, including how members share data with other organizations, and the potential of automating some aspects to data collection. The activity involves identifying barriers (ethical, technological, or otherwise) to adopting new technologies for data collection and analysis, and of identifying realistic paths to overcome them.
As part of this activity, we aim to develop more robust data-sharing agreements with our members. Our existing agreements need to be revised to reflect current developments in the field and, in particular, to properly address the sharing of disaggregated (individual/case-level) data, which carries greater sensitivity and risk than aggregated data and therefore requires stricter safeguards. To do this credibly, we also need to strengthen our own knowledge of data governance as it applies specifically to child protection.
Preparatory work for this activity is already underway. We have mapped current data-sharing practices among our members and have identified preconditions that we will have to meet before receiving disaggregated data. These preconditions broadly concern: de-identification; storage and access; formal agreements; and a clearer understanding of members’ internal constraints.
This consultancy builds directly on that mapping. We will facilitate Focus Group Discussions with the members to further unpack the identified preconditions and prepare a report of the findings. The consultant’s role is to bring specialist data governance and legal expertise to that process, and to translate its findings into new data-sharing agreements, a supporting risk assessment, and contribute to the design of a compliant pipeline for receiving, storing, and analysing data.
The consultant will:
The assignment is estimated at 15 working days, over a period of approximately 2 months from contract signing. The consultant should be available to sit in on CHI-led Focus Group Discussions in late September, and to finalize the agreement templates and DPIA by 15 November.
Required:
Desired:
To express your interest in this opportunity, please complete this application form
In this form, you will be asked to upload the following:
The deadline for the applications is 23 August 2026, at 11:59PM CET. We will contact only those selected for further consideration. If you haven’t heard from us by 28 August, your application has not been successful on this occasion. We sincerely regret that we are unable to respond personally to every applicant
We reserve the right to adjust the recruitment process as needed. If interview outcomes are too similar, we may conduct additional round to ensure a thorough evaluation.
Round | Timeline | Description | Expected Time Commitment |
Application | Deadline: | Complete the application form by the deadline. We will not consider applications submitted after this time. | +/- 15 minutes |
Interview | The week of 31 August 2026 | The interview will be conducted remotely via Zoom. | 45 minutes |
We understand that the interview process can be stressful, so we’ve created this guide to help you prepare. By providing a clear overview of our process, we aim to make your experience more comfortable and less anxiety-inducing. This guide will walk you through what to expect, allowing you to focus on showcasing your skills and personality.
We want to ensure you have every chance to showcase your talents and shine brightly. We’re committed to accommodating any reasonable adjustments necessary to ensure the assessment process is accessible for you.
Reach out to us via email: people@childhelplineinternational.org.
Staff recruited by Child Helpline International will be asked to comply with our child safeguarding policy and PSEA policy.
At Child Helpline International, we are committed to JEDI (Justice, Equity, Diversity & Inclusion) principles. All qualified applicants will receive consideration for employment.
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