TOM is a telephone for children and adolescents, operating within the Association of Friends of the Youth of Slovenia (ZPMS), and was created as an emotional support for children and young people who face various issues, dilemmas or hardships in the process of growing up. On the toll-free number 116 111 , they can confide their problems to consultants or ask them for advice and additional information. Anonymity and confidentiality of the conversation and callers are guaranteed