Every Second Counts Campaign

Did you know that every five seconds, somewhere in the world, a child helpline telephone is ringing, or a counsellor is opening an email, or a chat room is receiving a message from a child or young person? In 2024 alone there were 12 calls per minute. That’s around 725 calls per hour. That’s roughly […]

Leveraging Child Helplines Data

Case Study from Child Helpline in Burundi, Yaga Ndakumva

This video features insights from Yaga Ndakumva, the child helpline in Burundi, on how helpline data can be used to better understand and respond to children’s needs. Developed as part of the 2021 initiative “Coordination of Field Support to Child Helplines during COVID-19”, implemented by Child Helpline International in collaboration with Child Protection Area of […]

Voices of Children & Young People Around the World

Global Child Helpline Data from 2024

In 2024, child helplines worldwide received over 6.1 million contacts from children and young people, including 2.6 million counselling contacts where direct support was provided. Our new factsheet brings together data from 83 child helplines around the world, offering powerful insights into the challenges children face and the support they seek. Key findings: Mental health was […]

World Suicide Prevention Day 2025 – Change the Narrative

Too many young lives are lost to suicide, and it’s getting worse! Youth suicide rates are increasing in North America, Central and Southern America, Asia and Oceania (1). In Europe, youth suicide rates have declined in some, but not all, countries. Suicide is now the third leading cause of death for people aged 15-29 years […]

Data: Shining a Light on Child Sexual Abuse and Exploitation

As of February 2025, we’re proud to have become a partner of Childlight, the global child safety institute dedicated to using data to expose and investigate the scale and nature of child sexual abuse and exploitation (CSEA) worldwide. We’re pleased that data collected from our child helpline members is featured in the latest edition of the […]

Global Child Helpline Data from 2023

Voices of Children & Youg People Around the World

Voices of Children & Young People Around the World – Global Child Helpline Data from 2023 is our latest annual publication showcasing the vital work of child helplines worldwide. This report represents the collective efforts of 80 child helpline members in 73 countries, capturing millions of contacts and providing invaluable insights into the realities children […]

Voices of Children & Young People Around the World

Global Child Helpline Data from 2023

Child helplines have a unique insight into the gap between policy and reality, making them a key actor in advocating for children’s rights. They support millions of children every year. They respond to issues ranging from serious children’s rights violations, to children who just want someone to chat to on the way home from school. […]