Happy Anniversary 116 111!
16 Years of Our Harmonized Child Helpline Number in Europe Today we celebrate 16 years of 116 111 – the harmonized child helpline number in the European Union. 116 111 is operational in 23 of the 27 member states of the EU, and in seven other European countries. The 2007 decision by the EC was the […]
Montenegro: National Child Helpline
Free anonymous counselling telephone for children and young people in Montenegro. A confidential consultation is available every day, from 0 to 24 hours by phone 116 111. Services The National Child Helpline of Montenegro offers: Phone Operating Information The National Child Helpline of Montenegro provides service in: Montenegrin (Serbian, Bosnian, Croatian) Opening hours are: 24/7 […]
Draft Resolution to Prevent and Combat Child Sexual Abuse
Letter of Support
Child Helpline International is a signatory to a letter addressed to Members of the European Parliament and Representatives of Member States in the Council of the European Union, in support of the proposal for a Regulation currently being considered by the EU to prevent and combat child sexual abuse. Major parts of the Regulation seek […]
20 Years, 20 Voices: Kinder- und Jugendtelefon, Germany
2023 marks the 20th Anniversary of Child Helpline International. To celebrate this momentous occasion, we have invited 20 of our members – from all around the world, founding members and members who have recently joined us – to share their stories in a special series that will run between now and World Children’s Day on […]
20 years, 20 voices: Azerbaijan Child Helpline
2023 marks the 20th Anniversary of Child Helpline International. To celebrate this momentous occasion, we have invited 20 of our members – from all around the world, founding members and members who have recently joined us – to share their stories in a special series that will run between now and World Children’s Day on […]
Ukrainian Children in Denmark
How the Danish child helpline BørneTelefonen is reaching out to children and young people from Ukraine
About a month after the start of the war in Ukraine, BørneTelefonen began offering its services in Ukrainian, like many other child helplines in European countries where Ukrainians have been forced to flee. The child helpline – including its chat service – is available in Ukrainian on weekdays from 12.00 to 16.00, and during the […]
Responding to the Crisis Caused by the War in Ukraine
In this report, we delve into the impact that capacity-building activities have had on the participants in our Ukraine Crisis Response workshops. These workshops covered topics critical in times of war, such as conflict-related gender-based violence, human trafficking, trauma-informed care, and the role of counsellors in emergencies. Download PDF This report has been updated on […]
Voices of Children & Young People Affected by the War in Ukraine
To influence policymaking through reliable evidence, we collected monthly data on the nature and volume of contacts received by child helplines in the region. This data allowed us to gain insights into the challenges faced by Ukrainian refugees and their families, as well as local children. In this report, we delve into the demographic characteristics […]
20 years, 20 voices: The Smile of the Child, Greece
2023 marks the 20th Anniversary of Child Helpline International. To celebrate this momentous occasion, we have invited 20 of our members – from all around the world, founding members and members who have recently joined us – to share their stories in a special series that will run between now and World Children’s Day on […]
Protecting Children: EU Support for Reform of the Ukrainian Child Protection System
Child Helpline International attends High-Level Meeting on Protecting Children: EU Support for Reform of the Ukrainian Child Protection System.