Morocco: Espace Maroc Cyberconfiance (EMC)

The Moroccan Cyberconfidence Space (Espace Maroc Cyberconfiance – EMC) platform is a non-governmental community project initiated by the Moroccan Centre for Polytechnic Research and Innovation (CMRPI), under the auspices of the Ministry of Industry, Trade, Green and Digital Economy, with the support of the Council of Europe. The EMC Helpline is for the protection of […]
Regional Consultation of Child Helplines in the Middle East and Northern Africa (MENA)
Dubai, 12-14 November 2024

This week, I’ve been in Dubai as part of the coordinating team for the Regional Consultation of Child Helplines in the Middle East and Northern Africa (MENA) region. The city’s vibrant energy perfectly reflected the passion and commitment of the people gathered. We were united by one goal: to elevate and amplify the voices of […]
A Week in Tunisia

Earlier this month, we conducted a week-long situational analysis and evaluation of Tunisia’s Child Helpline 1809, which provides orientation and psychological assistance. Known as Ligne Vert, the child helpline was initiated by the Tunisian Government in response to the Covid 19 Pandemic. The Child Helpline International team (our consultants Hassan Mahtat and Sabra Staali), together […]
Working Together with Zain!

There’s always a lot of things happening on and around World Children’s Day (20 November), and this year has been no exception! Yesterday we strengthened our partnership with Zain, a major telecommunications services company in the Middle East. Zain is a pioneer of mobile telecommunications in the Middle East. Beginning in 1983 in Kuwait, it […]
United Arab Emirates: DFWAC Helpline

The Dubai Foundation for Women and Children (DFWAC) is the first licensed non-profit shelter in the UAE for women and child victims of domestic violence, child abuse and human trafficking. It offers victims immediate protection and support services, in accordance with international human rights obligations. DFWAC provides a 24/7 free-of-charge child helpline service (800111) for […]
United Arab Emirates: Child Helpline 800 700

Operated under the Department of Social Services, Child Helpline 800 700 was established in 2007 to receive reports of children at risk and abuse of all kinds, such as physical, sexual and emotional abuse, neglect and commercial exploitation, and deal with them through a specialized team that works to support the child. Services Child Helpline […]
Sudan: Child Helpline 9696

Operating under the Child and Family Protection Unit, 9696 is the free hotline for the children’s support in a communication center that works confidentially to receive complaints, inquires from the children themselves, their parents or caregivers. Services 9696 offers: Phone Operating Information 9696 provides service in: Arabic Contact Details Website 9696 Facebook < Back to […]
Saudi Arabia: Saudi Child Helpline 116111

Operating under the Saudi Arabia National Family and Safety Programme, Child Support Line 116111 provides free consultation services and support for children undergoing abuse and neglect. Services Child Support Line 116111 offers: Phone Operating Information Child Support Line 116111 provides service in: Arabic English Opening hours are: Monday through Sunday from 7am – 11pm […]
Qatar: Hotline 919

Hotline 919 provides provides free confidential consultations (social, psychological and legal) for women and children and also provides support to protect and rehabilitate children and women who are victims of violence and family breakdown. Services Hotline 919 offers: Phone Webchat Help Me App Operating Information Hotline 919 provides service in: Arabic English Opening hours […]
Palestine: Sawa 121

Sawa Foundation works to fight violence against women and children and offers free psychological support to victims of violence over the phone. They provide guidance, primary, medical and legal psychological support service all week over the phone and free of charge Services Sawa offers: Phone WhatsApp Webchat Email Operating Information Sawa provides service in: Arabic […]