Working Together So That Nobody Faces a Crisis Alone

Every minute, every day, somewhere in the world, someone reaches out for help. Sometimes it is an adult experiencing emotional distress or suicidal crisis. Sometimes it is a child seeking safety, support or simply someone who will listen. Different helplines answer those calls. Different organizations support those services. But behind them lies a shared belief: […]

The Livingstone Declaration – One Year On

It’s exactly one year ago that the 11th International Consultation of Child Helplines, held in Livingstone, Zambia, concluded with the signing of “The Livingstone Declaration”. Building upon commitments, pledges and undertakings outlined in previous International and Regional Consultations, it was a statement by our child helpline members of their commitments towards strengthening and expanding child […]

Recommendations for the Improvement of Mental Health of children and young people across Europe

Data from European child helplines

Across Europe, mental health is the leading reason why children and young people contact child helplines. Between 2020 and 2024, child helplines received 2.9 million mental-health-related contacts (39% of all counselling contacts), including more than 1 million linked to fear, anxiety or mood problems, and nearly 700,000 involving self-harm or suicidal thoughts. In 2024 alone, […]

World Suicide Prevention Day 2025 – Change the Narrative

Too many young lives are lost to suicide, and it’s getting worse! Youth suicide rates are increasing in North America, Central and Southern America, Asia and Oceania (1). In Europe, youth suicide rates have declined in some, but not all, countries. Suicide is now the third leading cause of death for people aged 15-29 years […]

Supporting Children & Young People’s Mental Health in Europe

Mental health concerns are a major reason why children and young people contact child helplines in Europe. This report presents mental health-related contacts to 30 child helplines across Europe from 2019 to 2022. Child helplines are heavily involved in the prevention, promotion and protection of children’s mental health, through direct counselling, referrals, online campaigns, workshops […]

Shaping a Future with Children at the Centre

How the UN's "Summit of the Future" Unlocks Opportunities for Child Helplines

The United Nations’ recent “Summit of the Future” marked a significant milestone in global governance, policy frameworks and strategies. Its final report emphasizes a forward-looking agenda that places children and young people at the heart of shaping the future. This forward-thinking vision has exciting implications and possibilities for child protection and responsive services, particularly for […]

World Mental Health Day 2024

Mental health is a state of mental wellbeing that enables people to cope with the stresses of life, realize their abilities, learn well and work well, and contribute to their community. Our mental health is determined by a range of individual, social, economic, geopolitical and environmental factors, including emotional skills, substance use, genetics, socioeconomic status, […]

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