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United Arab Emirates: DFWAC Helpline

The Dubai Foundation for Women and Children (DFWAC) is the first licensed non-profit shelter in the UAE for women and child victims of domestic violence, child abuse and human trafficking. It offers victims immediate protection and support services, in accordance with international human rights obligations. DFWAC provides a 24/7 free-of-charge child helpline service (800111) for all residents of Dubai, which aims to provide an efficient response for clients who ask for more information about the foundation’s services, call for urgent help, report abuse or seek consultation.


DFWAC offers:

  • Child helpline services through:
    • Phone
    • SMS
    • Webchat
    • Email
    • WhatsApp
    • Mobile Application
  • Social services
  • Psychological services
  • Legal services
  • Sheltering services
  • Recreational services
  • Educational services

Operating Information

DFWAC provides service in:

  • Arabic
  • English


Opening hours are:

  • Monday through Sunday 24/7