We Stand in Solidarity with Ukraine

We are shocked and devastated by the invasion of Ukraine. Children and young people bear some of the hardest consequences of warfare. War puts them at increased risk of violence, sexual abuse and exploitation. Displacement puts them at risk of being separated from their families and exposure to considerable harm. The situation in which Ukrainian […]

Child Helplines and Inclusive Practice

Between 2018 and 2021, Child Helpline International explored how child helplines could become more accessible for children and young people from marginalised groups within the European Union. These activities were part of our WeListen project, funded by the European Commission’s Rights, Equality and Citizenship Programme (2014-2020) (REC). Read Child Helplines and Inclusive Practices here: By using […]

Voices of Children and Young People: European Union Child Helpline Data for 2020

In order to understand the issues faced by the children and young people who get in touch with child helplines, we survey our members around the world each and every year to gather information about the contacts they receive. Our latest publication spotlights our child helpline members operating in the European Union, and the data […]

Voices of Children and Young People: Global Child Helpline Data for 2020

In order to understand the issues faced by the children and young people who get in touch with child helplines, we survey our members around the world each year to gather information about the contacts they receive. This unique and vital data gives an insight into the ways in which children and young people experience the […]

Voices in Eastern and Southern Africa During Covid-19

Child helplines around the world support millions of children and young people every year. They respond to issues ranging from serious violations of children’s rights to children who just want someone to chat to on the way back from school. They actively listen to and help children and young people, and they prevent violence and […]

Ensuring Children and Young People’s Voices are heard during Covid-19

Covid-19 continues to impact the lives of millions of children and young people around the globe. Despite lockdown and restrictions in many countries, child helplines have remained operational and many have been able to adjust quickly to the new realities of remote working, providing essential services in challenging times. For many children and young people, child helplines have been – and continue to be – the only point of […]

Voices during the Covid-19 Pandemic

Every child and young person has the right to be heard, the right to protection and the right to access essential services, free from bias or other barriers. Child helplines play a crucial role in enforcing and promoting children’s right globally. This was more true than ever as the Covid-19 pandemic gripped the world in […]

Voices of Children and Young People in the EU: Data for 2019

When we have the correct information, we can find the best way forward to meet the rights of every child and young person. And how do we ensure we have this correct information? It’s very easy: We listen! Every year, Child Helpline International collects data from its child helpline members and shares it among them, […]

Voices of Children and Young People in Eastern & Southern Africa in 2019

Every year we survey our child helpline members to get a comprehensive regional and global picture of issues facing children and young people. Our report, “Voices of Children and Young People in Eastern & Southern Africa” is based on the data received from 11 child helplines in 10 countries in the region, representing eSwatini, Ethiopia, […]

Technical Guidance Resource on Online Child Sexual Exploitation and Abuse

Child Helpline International and ICMEC proudly launch their Technical Guidance Resource on Online Child Sexual Exploitation and Abuse, as part of their Advocate, Collaborate & Train to End Violence Against Children (ACT to EVAC) project. This Technical Guidance Resource is a compilation of key findings from Jordan, Kenya, Peru, the Philippines and Tanzania. “Technology empowers […]

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