To influence policymaking through reliable evidence, we collected monthly data on the nature and volume of contacts received by child helplines in the region. This data allowed us to gain insights into the challenges faced by Ukrainian refugees and their families, as well as local children.
In this report, we delve into the demographic characteristics of the children and young people who reach out to child helplines and include case summaries that provide examples of the issues faced by Ukrainian and local children affected by the war. These case summaries cover a range of topics, including mental health, access to services, physical violence, peer relationships and bullying.
This report has been updated on 4 July 2023 to correct the name of UNICEF Europe & Central Asia Regional Officer (previously stated as European & Central Asian Regional Office): see page 2.