Voices of Children & Young People Around the World
Global Child Helpline Data from 2023
Child helplines have a unique insight into the gap between policy and reality, making them a key actor in advocating for children’s rights. They support millions of children every year. They respond to issues ranging from serious children’s rights violations, to children who just want someone to chat to on the way home from school. […]
Supporting Children & Young People’s Mental Health in Europe
Mental health concerns are a major reason why children and young people contact child helplines in Europe. This report presents mental health-related contacts to 30 child helplines across Europe from 2019 to 2022. Child helplines are heavily involved in the prevention, promotion and protection of children’s mental health, through direct counselling, referrals, online campaigns, workshops […]
Addressing the Needs of Ukrainian Child Refugees
Insights from the Community and Country Reports
Since the beginning of the war in Ukraine, more than 14 million Ukrainian refugees have crossed borders seeking safety, with Europe hosting around 6 million of them – primarily women and children. This has resulted in a high rate of family separation – about 70% – and has left children and young people particularly vulnerable […]
CSO Forum to End Violence Against Children: Call to Action
As a member of the CSO Forum to End Violence Against Children, Child Helpline International joins its partners in issuing the following Call to Action, in advance of the first ever global Ministerial Conference on Ending Violence Against Children in November. Despite significant progress over the past decade, 1 billion children—half of all girls and […]
Recommendations for the implementation of the EU Anti-Trafficking Directive
Turning children's rights commitment to good practices
Together with our partners Child Helpline International is offering a series of recommendations for the implementation of the European Union’s Anti-Trafficking Directive. As civil society organizations with decades of experience at national, EU and international levels in promoting and defending children’s rights, we welcome the introduction of child, disability and gender rights in the Directive. […]
Statement on the Impact of Conflict on Children and Young People in Gaza
We are horrified by the devastating impact of conflict on the lives and safety of children and young people across Gaza. Every war, anywhere in the world, is a war against children. In Gaza, which is now the world’s most dangerous place in which to be a child, the suffering is astounding. More than 15,000 […]
Abeba’s Story
Case Management at Child Helplines filling gaps in National Child Protection Systems
The internet hosts millions of images of child sexual exploitation and abuse, re-victimizing children each time they are viewed and shared. Reporting online sexual exploitation and abuse is the first step towards removing these images, stopping the abuse and starting the healing process for survivors. This video – “Abeba’s Story” – explains how child helplines […]
The Gaborone Declaration
on the Role of Child Helplines in the Protection of Children in Africa
The Gaborone Declaration was announced at the close of the Regional Consultation of Child Helplines in Africa, held in Gaborone, Botswana, on 28-30 November 2023. The Gaborone Declaration is the statement made on behalf of all members of Child Helpline International in the Africa Region, and is signed by Patrick Krens, our Executive Director; Florence […]
116 111: Same number, same service
The Harmonized Number for Child Helplines in Europe: Gaps and Opportunities
The harmonized 116 111 number for child helplines stands as an essential service for children seeking support, recognizing the significance of providing easily memorable numbers in times of distress. Its crucial role lies in simplifying access to assistance, notably reducing help-seeking barriers as 116 111 is connected to organizations that children recognize and trust with […]
Online Child Sexual Exploitation and Abuse (OCSEA)
An escalating problem that is alarmingly underreported
One of the most critical child protection issues of our time Our latest report summarizes a survey of our members about the contacts they have received regarding Online Child Sexual Abuse and Exploitation (OCSEA). This research was done in collaboration with our partner, Tech Matters, with the aim of better understanding the characteristics of victims […]