Unheard Voices
Ensuring Every Child Is Heard
Every child has a voice, but not every child has access to a child helpline. Through the Unheard Voices project, Child Helpline International works with partners and governments to support the establishment of child helpline services in countries where they do not yet exist. Today, while more than 130 countries have a national child helpline, […]
Every Second Counts Campaign
Did you know that every five seconds, somewhere in the world, a child helpline telephone is ringing, or a counsellor is opening an email, or a chat room is receiving a message from a child or young person? In 2024 alone there were 12 calls per minute. That’s around 725 calls per hour. That’s roughly […]
Free Our Voices Campaign
Expanding Access to Child Helplines Globally
Every second, a child reaches out to a child helpline for support. Yet too often, these calls go unanswered. Launched in 2014, the Free Our Voices campaign set out to change this, working towards a world where every child who needs help can be heard. This video highlights the campaign’s key achievements and lasting impact. […]
Child Helplines Supporting Children During Global Crises
Marking International Child Helpline Day 2020
This video marks International Child Helpline Day 2020, recognising the vital role of child helplines in supporting children and young people around the world. At a time of global uncertainty, child helplines continued to provide accessible, confidential support to children facing a wide range of challenges. From emotional distress to experiences of violence, these services […]
Leveraging Child Helplines Data
Case Study from Child Helpline in Burundi, Yaga Ndakumva
This video features insights from Yaga Ndakumva, the child helpline in Burundi, on how helpline data can be used to better understand and respond to children’s needs. Developed as part of the 2021 initiative “Coordination of Field Support to Child Helplines during COVID-19”, implemented by Child Helpline International in collaboration with Child Protection Area of […]
Joint Statement on the End of EU Legal Basis to Detect CSA
Europe is switching its detection of child sexual abuse online off BRUSSELS – Because of political gridlock, from 3 April 2026, online service providers in the European Union will no longer be able to detect child sexual abuse material on their platforms. A letter signed by over 245 organisations working to advance children’s rights and […]
The Epstein Case and a Pattern of Systemic Failure to Protect Children and Young People
Joint Statement from Child Protection Organizations
What continues to emerge are cycles of sexual violence, abuse, and exploitation, upheld by patriarchal structures that treat women and children as objects. This case has exposed, yet again, a system that prioritises power over justice, and perpetrators over victims. At the heart of this are children and young people who were subjected to exploitation, […]
Preventing Online Child Sexual Exploitation and Abuse in Africa: What Works?
Strengthening Child Protection Through Awareness Raising and Stakeholder Engagement
Across Eastern and Southern Africa, child helplines are strengthening national responses to Online Child Sexual Exploitation and Abuse (OCSEA) through community-driven awareness campaigns and coordinated stakeholder engagement. The new Voice Up Africa! Best Practices Report documents practical insights, impact and lessons learned from seven national child helplines working to prevent and respond to OCSEA. The report […]
Statement Calling for Ban of Nudify
Child Helpline International Joins Global Call to Ban Nudifying Tools and Protect Children from Exploitation
Amsterdam, Netherlands – Today, on Safer Internet Day, Child Helpline International stands with over 430 public institutions, civil society organisations, companies and individual signatories globally to demand urgent action against nudifying tools, technology designed to create non-consensual nude and abusive imagery, disproportionately targeting children and women. These tools fuel sexual exploitation, extortion, and harm, yet […]
Letter to the European Commission on Children’s Online Protection
Calling for children’s voices to shape EU digital policy
In December, Child Helpline International, together with our national members Børns Vilkår (Denmark) and BRIS (Sweden), sent a letter to President Ursula von der Leyen of the European Commission calling for children’s voices to be placed at the centre of EU policymaking on online safety. Drawing on direct insights from millions of contacts to child […]