Child Helpline Starter Kit

The Child Helpline Starter Kit is intended for professional use to establish a child helpline. We hope it can provide you clarity around the process, but if you find yourself with more questions, you can reach us as info@childhelplineinternational.org. You can read the Child Helpline Starter Kit below in English, Spanish, French and Arabic. English […]

Ukrainian Crisis Resource Centre

Child Helpline International is committed to supporting the world’s children. During these difficult times, children have called upon our member child helplines to voice their concern, fear and empathy for all those with connections to Ukraine. As they try to grasp the adult situation unfolding around them, they are asking how the war will affect them, what […]

Child Helplines and Inclusive Practice

Between 2018 and 2021, Child Helpline International explored how child helplines could become more accessible for children and young people from marginalised groups within the European Union. These activities were part of our WeListen project, funded by the European Commission’s Rights, Equality and Citizenship Programme (2014-2020) (REC). Read Child Helplines and Inclusive Practices here:   By […]

Voices of Children and Young People: European Union Child Helpline Data for 2020

Voices of Children and Young People: EU Child Helpline Data for 2020

In order to understand the issues faced by the children and young people who get in touch with child helplines, we survey our members around the world each and every year to gather information about the contacts they receive. Our latest publication spotlights our child helpline members operating in the European Union, and the data […]

Voices of Children and Young People: Global Child Helpline Data for 2020

Voices of Children and Young People: Global Child Helpline Data for 2020

In order to understand the issues faced by the children and young people who get in touch with child helplines, we survey our members around the world each year to gather information about the contacts they receive. This unique and vital data gives an insight into the ways in which children and young people experience the […]

Voices in Eastern and Southern Africa During Covid-19

Child helplines around the world support millions of children and young people every year. They respond to issues ranging from serious violations of children’s rights to children who just want someone to chat to on the way back from school. They actively listen to and help children and young people, and they prevent violence and […]

Voices during the Covid-19 Pandemic

Every child and young person has the right to be heard, the right to protection and the right to access essential services, free from bias or other barriers. Child helplines play a crucial role in enforcing and promoting children’s right globally. This was more true than ever as the Covid-19 pandemic gripped the world in […]

Voices of Children and Young People in the EU: Data for 2019

When we have the correct information, we can find the best way forward to meet the rights of every child and young person. And how do we ensure we have this correct information? It’s very easy: We listen! Every year, Child Helpline International collects data from its child helpline members and shares it among them, […]

Voices of Children and Young People in Eastern & Southern Africa in 2019

Every year we survey our child helpline members to get a comprehensive regional and global picture of issues facing children and young people. Our report, “Voices of Children and Young People in Eastern & Southern Africa” is based on the data received from 11 child helplines in 10 countries in the region, representing eSwatini, Ethiopia, […]