
We are a global network with more than 150 child helpline members from over 130 countries and territories around the world.
We’re working together to bring children and young people’s voices to policymakers, decision makers and influencers, ensuring that the world hears, listens and acts upon those voices.
We co-create learning opportunities with members and partners. As a member, you will have access to our E-Learning platform and events.
We provide guidance to child helplines on improving quality standards for their operations. Learn more about the Core Quality Standards (CQS).
We collect and analyze data from our child helpline members and use it to influence policymakers through joint advocacy.
Explore our Data Dashboard.
Together with our members and partners, we help influence the evolution of global policies, practices and processes.
Did you know that every five seconds, somewhere in the world, a child helpline telephone is ringing?
Or a counsellor is opening an email? Or a chat room is receiving a message from a child or young person?
Last year alone there were 12 calls per minute. That’s around 725 calls per hour. That’s roughly 17,400 calls per day.
During the entire year, children and young people reached out to child helplines 6,368,322 times.
Every Second Counts…
Child helpline members
Countries and territories where members are located
Individual calls fielded by our child helpline members globally every year
Counselling services provided to children and young people annually




Read more Blogs.
Explore more Resources.
See all Vacancies.
Child Helplines in our network
Countries and territories around the world where we have a child helpline member
Total number of contacts received by our child helpline members in 2023
Number of children and young people who received counselling from our child helpline members in 2023