Category: Other

Blog posts from a guest or other contributor.

Understanding and Responding to Frequent Use

This guest blog comes from our Danish member Børns Vilkår, which operates the child helpline BørneTelefonen. The blog builds on insights first shared during a recent webinar organized by Child Helpline International: Supporting Frequent Callers: Lessons Learned from Børns Vilkår. At BørneTelefonen in Denmark, we’ve long been familiar with the phenomenon of frequent use, a […]

Looking Back: Supporting Families Affected by Imprisonment

For this latest installment of our regular “Looking Back” series – where we revisit recent webinars for our child helpline members – our Learning Manager Laura Holliday has invited one of our expert speakers to contribute a guest blog for our website: Caitlin Martin, the Support & Information Services Worker for Families Outside. On 15 […]

Assessing the threat of child sexual abuse online

Child sexual exploitation and abuse online is a growing global crisis, both in terms of scale and the evolving methods used by perpetrators. WeProtect Global Alliance recently published their latest version of the Global Threat Assessment, a biennial report on the global state of child sexual exploitation and abuse online and how to draw on […]

Human Trafficking in the Context of Ukraine

While there is a basic-level of understanding of the correlation between conflict and human trafficking, the specific context in which this may play out in Ukraine has been relatively understudied. As a Lecturer in Modern Slavery at the Wilberforce Institute of the University of Hull who specializes in the connection between conflict and human trafficking, […]

Every Second Counts

European-wide petition demands the EU tackles child abuse on the internet and makes the internet safe for children everywhere On International Children’s Day and the United Nations International Day of the Parent, a coalition of child abuse survivor groups, child protection organisations and parents associations are coming together to demand the EU leaders protect children […]

International Child Helpline Day 2023: A Message from Our Founder

Wednesday 17 May marks this year’s International Child Helpline Day. It also provides us with a wonderful opportunity to launch a series of special features throughout the year – up to and including World Children’s Day on 20 November – in which we can celebrate 20 years of Child Helpline International and the work of […]

Supporting Ukrainian Child Refugees in Hungary

We are delighted to present a guest blog from our partner Tech Matters.  Tech Matters has built Aselo, a modern, open source contact centre platform that unifies the communications work of crisis response helplines, based on Twilio’s Flex technology. Aselo allows callers and texters to reach out to child helplines using their preferred communications channel […]

Every Child Has a Voice: Children on the Move

According to the UNCRC, no children and young people should be discriminated against when children’s rights are realised (Article 2), and children also have the right to special protection and support if they are refugees (Article 22). In reality, migrant children and youth remain at particular risk of rightlessness. Child helplines worldwide are increasingly coming […]