Counselling Practice Guide

How can we provide good quality counselling to children? This guide is intended as a resource for the Child Helpline International’s membership, and has been written specifically to assist organisations already operating, or planning to open, a child helpline. Several of the ideas reflected in the material are the culmination of many years of experience, […]

Bullying and Cyberbullying: Ten Years of Stories

Bullying is a phenomenon that occurs in every country and in many forms, and increasingly, online. As more young people are using social media, cyberbullying too has become a significant vehicle for abuse and violence. In this paper, we outline why, where and how bullying happens globally, using data from children. An important foundation towards finding solutions […]

Gender Practices of Child Helplines in the Girl Power Programme

Between 2011 and 2015, we worked with the Girl Power Programme to empower girls and young women, and boys and young men, to advance gender equality. We reveal 14 promising and good practices, such as peer-to-peer exchanges and child helplines for sexual issues, which have contributed to positively changing the conversation about gender relations. Download: […]

Sexual & Reproductive Health Rights: Data 2014

In 2014, we received over 14 million contacts worldwide. An astounding 1 in 12 of these related to sexual and reproductive health and rights. In this briefing paper, we discuss how child helplines assist children and young people with their sexual and reproductive health concerns, including recognising their priorities and understanding regional or sex differences. […]

Children & Young People Talk about HIV/AIDs: Global Data 2014

3.2 million children were living with HIV at the end of 2013, so it’s unsurprising that child helplines received 22,889 HIV/AIDS-related contacts in 2014. This report examines four countries where the number of HIV/AIDS contacts was disproportionally low to the overall affected population. What societal, economic and helpline-related factors have caused this and what can […]

Violence Against Children: 2014 Global Data

Where does discipline end and cruelty begin? We all believe that violence against children must be stopped globally and the first step to this is understanding how and when it happens. In this publication, you’ll find data on the many forms that violence takes, from cyberbullying to emotional neglect, as well as our recommendations on […]

Voices of Children: 2014 Global Data

Child helplines answered nearly 15 million contacts worldwide in 2014 alone and we’ve translated their concerns into internationally comparable data to show what a difference our work can make. Look inside for in-depth analysis of regional differences and the voices of children and young people on issues that matter most to them, including mental health […]

Voices of Children in Europe: 2014 Data

More than five million children and young people contacted child helplines in Europe in 2014. With a spotlight on peer relationships, this report provides overviews of the reasons and methods of contact in each EU country – vital to showing European policymakers the importance of child helplines and to making sure that no child goes […]

Voices of Children: 2003 – 2013 Global Data

Only through collective action and commitment can we ensure a bright future for the next generation of children and young people across the globe. In this publication, we present the worldwide data from our child helpline members between 2003 and 2013 – including many of the reasons behind the 126 million contacts they answered. Download

Voices of Children in the Middle East & North Africa: 2003 – 2013 Data

In the Middle East and North Africa, child helplines are often the first point of access for children suffering violence, international conflict, and health issues. Child helpline counsellors empower children to take control of their own lives and the data they collect is vital to improving protection services. Check out this report to see how […]