Violence and Covid-19

An analysis of violence-related contacts with child helplines throughout the pandemic The Covid-19 pandemic has disrupted our lives all around the world, and put some of the most vulnerable among us – children and young people – at increased risk of experiencing violence. In our latest report, we have used data on the contacts received […]
The Role of Child Helplines in Protecting Children in Europe Against Sexual Exploitation & Abuse

Position Paper on Prevention, Detection and Victim Support of Child Sexual Exploitation and Abuse It needs to be easier for children and adults to report child sexual exploitation and abuse, and access to trauma-informed, child-friendly, high-quality support for victims must be improved. It also needs to be easier for law enforcement to detect, investigate and […]
Voices of Children & Young People Affected by the War in Ukraine

To influence policymaking through reliable evidence, we collected monthly data on the nature and volume of contacts received by child helplines in the region. This data allowed us to gain insights into the challenges faced by Ukrainian refugees and their families, as well as local children. In this report, we delve into the demographic characteristics […]
Online Child Sexual Exploitation and Abuse (OCSEA) – Child Helplines’ Perspective

An escalating problem that is alarmingly underreported, and one of the most critical child protection issues of our time. Our latest report summarizes a survey of our members about the contacts they have received regarding Online Child Sexual Abuse and Exploitation (OCSEA). This research was done in collaboration with our partner, Tech Matters, with the aim […]
Children & Young People Affected by the War in Ukraine

Since the beginning of the war in Ukraine, more than 14 million Ukrainian refugees have crossed borders seeking safety. Child helplines across Europe have expanded their services to cater to the needs of these individuals, offering Ukrainian-speaking counselling services. Together with our child helpline members in Ukraine (La Strada), Poland (FDDS), Hungary (Kék Vonal), Slovakia […]
Child Helplines in Emergencies: Roles & Best Practices

This report examines the indispensable role of child helplines in emergencies and crises, with a specific focus on Russia’s War in Ukraine. It outlines the diverse range of services provided by helplines during such times, from ensuring that children’s basic needs are met and offering essential mental health support, to more indirect services such as […]
Abeba’s Story

Case Management at Child Helplines filling gaps in National Child Protection Systems The internet hosts millions of images of child sexual exploitation and abuse, re-victimizing children each time they are viewed and shared. Reporting online sexual exploitation and abuse is the first step towards removing these images, stopping the abuse and starting the healing process […]