Letter to the European Commission on Children’s Online Protection
Calling for children’s voices to shape EU digital policy

In December, Child Helpline International, together with our national members Børns Vilkår (Denmark) and BRIS (Sweden), sent a letter to President Ursula von der Leyen of the European Commission calling for children’s voices to be placed at the centre of EU policymaking on online safety. Drawing on direct insights from millions of contacts to child […]
The Livingstone Declaration

We, the members of the Child Helpline International network of child helplines, reaffirm our unwavering commitment to the rights and wellbeing of children and young people worldwide, on this occasion of the 11th International Consultation of Child Helplines in Livingstone, Zambia, June 2025. Guided by the United Nations Convention on the Rights of the Child, […]
Children & Young People Affected by the War in Ukraine
Child Helpline Data

Since the beginning of the war in Ukraine, more than 14 million Ukrainian refugees have crossed borders seeking safety. Child helplines across Europe have expanded their services to cater to the needs of these individuals, offering Ukrainian-speaking counselling services. Together with our child helpline members in Ukraine (La Strada), Poland (FDDS), Hungary (Kék Vonal), Slovakia […]
Amplifying the Voices of Children & Young People in Europe
Key Insights from 2023 Child Helpline Data on Mental Health and Violence

This report brings together data from 2023 from 36 child helplines across Europe, highlighting the essential role they play in supporting children and young people through some of their most challenging experiences. The findings of this report reveal an urgent need for more robust support systems to address mental health and violence – two key […]
Supporting Children & Young People’s Mental Health in Europe

Mental health concerns are a major reason why children and young people contact child helplines in Europe. This report presents mental health-related contacts to 30 child helplines across Europe from 2019 to 2022. Child helplines are heavily involved in the prevention, promotion and protection of children’s mental health, through direct counselling, referrals, online campaigns, workshops […]
Addressing the Needs of Ukrainian Child Refugees
Insights from the Community and Country Reports

Since the beginning of the war in Ukraine, more than 14 million Ukrainian refugees have crossed borders seeking safety, with Europe hosting around 6 million of them – primarily women and children. This has resulted in a high rate of family separation – about 70% – and has left children and young people particularly vulnerable […]