Child Helplines and Inclusive Practice

Between 2018 and 2021, Child Helpline International explored how child helplines could become more accessible for children and young people from marginalised groups within the European Union. These activities were part of our WeListen project, funded by the European Commission’s Rights, Equality and Citizenship Programme (2014-2020) (REC). Read Child Helplines and Inclusive Practices here: By using […]
LEAP Report: Child Helplines Fighting Child Online Sexual Abuse

As a partner in the WePROTECT Global Alliance to End Child Sexual Exploitation, we implemented the LEAP project (Leadership in Empowering and Activating Child Helplines to Protect Children Online). This was achieved through a partnership with UNICEF’s 2015/2016 Global Programme to Build Capacity to Tackle Online Child Sexual Exploitation. Click here to read the Child […]
Characterisation and Impact of Child Helplines in the Americas and Caribbean Region

Using five helplines in five countries as case studies, we show evidence of the importance of having community mechanisms to ensure that child helplines interact with families and local support networks. We also show the weaknesses of the Child Protection Systems, to varying degrees, in each country. Check inside to see how we plan to […]
The Importance of Child Helplines for Child Protection in Europe

What makes a child protection system? What roles do child helplines play in child protection systems? In this publication, we examine four European case studies (Croatia, Denmark, France, and Poland) to answer these questions and uncover many challenges as well. Continue reading to see our recommendations for child helplines in the European region, and for […]
Bullying and Cyberbullying: Ten Years of Stories

Bullying is a phenomenon that occurs in every country and in many forms, and increasingly, online. As more young people are using social media, cyberbullying too has become a significant vehicle for abuse and violence. In this paper, we outline why, where and how bullying happens globally, using data from children. An important foundation towards finding solutions […]
Gender Practices of Child Helplines in the Girl Power Programme

Between 2011 and 2015, we worked with the Girl Power Programme to empower girls and young women, and boys and young men, to advance gender equality. We reveal 14 promising and good practices, such as peer-to-peer exchanges and child helplines for sexual issues, which have contributed to positively changing the conversation about gender relations. Download: […]
Fighting against Child Sexual Abuse

For this paper, we analysed and presented data from 16 child helplines in Africa at the 2012 International Conference in Africa on Child Sexual Abuse in Ghana. We and our partners use this data to support reform of child protection services. See inside for our recommendations on how we can put an end to sexual […]
Girls’ Voices Heard

For the sixth annual International Child Helpline Day in 2012, the theme was “The role of child helplines and technologies in the protection of girls from abuse and violence”. Girls make up the majority of contacts regarding every form of abuse – what can we do to make their voices heard? Here we present statistics […]